What To Do If a Third Party Requests You Send Funds
Requests for money — especially unexpected ones — are a leading cause of financial fraud. Whether it appears to come from a supposed employer, government agency, family member, or online acquaintance, always assume any unverified request for funds could be fraudulent until proven otherwise.
Step 1: Stop and Assess
Do not send money immediately.
Pause and take a moment to evaluate the situation.
End the conversation if the person:
Pressures you to act quickly
Creates emotional urgency (“your account will be closed,” “your loved one is in danger,” “you will be arrested,” “this is a limited-time offer”)
Scammers often use fear or urgency to override good judgment.
Step 2: Verify the Request Independently
Confirm legitimacy through trusted channels only.
Contact the individual or organization using a verified phone number or website — not the contact information provided in the message.
Do not click unknown links sent via text or email.
For employers: reach out using the official company directory or HR contact.
For family or friends: call them directly instead of replying to a text or email.
For online acquaintances: requests for money or crypto are a strong indication of a scam.
For government agencies: remember that legitimate agencies:
Do not request payment by wire, ACH, crypto, or gift cards.
Do not threaten arrest, deportation, or legal action over the phone or email.
Step 3: Be Skeptical of “Official”-Looking Messages
Scammers often forge convincing materials, including:
Email domains or website addresses
Invoices or receipts
Government IDs or badges
Bank support messages or social media profiles
If you didn’t initiate the interaction, treat all communication as unverified until confirmed through an official source.
If You’re Unsure or Feel Pressured
Pause and reach out to GalaxyOne Support at support@galaxy.app before sending any funds.
Our team can help you verify the legitimacy of requests and guide you on next steps to keep your assets safe.