How long do deposits and withdrawals take?
Here’s what to expect for transfer timing:
- ACH Transfers (in or out): Typically settle in 1–2 business days
- Wire Transfers: Usually arrive the same or next business day if received early in the day
- Direct Deposit: Posted as soon as they are received (if you don't see it in your account, we haven't received it yet)
- Crypto Transfers (in or out): Typically same day
Keep in mind: Cash transfers are not processed on weekends or federal holidays.
Below is a more comprehensive breakdown:
Deposits (Client → GalaxyOne)
| Type | Timing | Additional Information |
|---|---|---|
| USD via ACH | 1–2 business days | ACH deposits post the same day if initiated before 4:00 PM ET, or the next business day if initiated after 4:00 PM ET. |
| USD via Wire | 1 business day | Wire processing times vary by bank. Funds usually appear in your GalaxyOne within 1 business day. |
| Crypto: BTC | 3 confirmations | BTC deposits appear once they are confirmed on the blockchain, typically within 30–60 minutes depending on network activity and fees. |
| Crypto: ETH & ERC-20 | 12 confirmations | ETH & ERC-20 deposits appear once they are confirmed on the blockchain, typically within 5–15 minutes depending on network activity and fees. |
Crypto: SOL | 32 slots | SOL deposits appear once they've been confirmed on chain, typically within 1-5 minutes depending on network activity and fees. |
GalaxyOne does not support Binance Smart Chain (BEP-20) transfers. Any assets sent via BEP-20 will be unrecoverable and lost. Please ensure you are sending only supported assets using compatible networks.
Withdrawals (GalaxyOne → Client)
| Type | Timing | Additional Information |
|---|---|---|
| USD via ACH | 1–2 business days | ACH withdrawals process the same day if initiated before 4:00 PM ET, or the next business day if initiated after 4:00 PM ET. Funds generally arrive in your receiving bank account within 1–2 business days after processing. |
| Crypto: BTC | 3 confirmations | BTC withdrawals are processed nearly immediately. |
| Crypto: ETH & ERC-20 | 12 confirmations | ERC-20 withdrawals are processed as smart contracts. Ensure your destination wallet supports smart contract deposits to avoid delays or loss of funds. |
Crypto: SOL | 32 slots | SOL deposits appear once they've been confirmed on chain, typically within 1-5 minutes depending on network activity and fees. |