How do I submit an ACH withdrawal request?
You can transfer funds from your GalaxyOne Cash account to your linked bank directly through the app:
- Select the purple quick action button on the navigation bar
- Choose Withdraw > Cash
- Select the linked bank account you’d like to send funds to
Transfers to an external account typically take 1–2 business days. ACH withdrawals can only be made to a linked bank account but any linked brokerage accounts are ineligible to receive ACH withdrawals.
Funds deposited via ACH typically clear within 1 business day and can be withdrawn to the originating bank account after 3 business days. Withdrawals to any account (bank, brokerage, or crypto) other than the originating bank account can be done after 60 days.