How long do transactions to and from GalaxyOne take to clear?
The timing of a transaction may vary based on several factors, including the type of asset being transferred, the transfer method, and the direction of the transaction (e.g. deposits to GalaxyOne vs. withdrawals from GalaxyOne).
Deposits (Client → GalaxyOne)
| Type | Timing | Additional Information |
|---|---|---|
| USD via ACH | Same business day | ACH deposits are processed the same business day if submitted before 4:00 PM ET. Deposits submitted after 4:00 PM ET are processed the next business day. |
| USD via Wire | 1 business day | Wire processing times vary by bank. Funds usually appear in your GalaxyOne account within 1 business day. |
| Crypto: BTC | 3 confirmations | BTC deposits appear once they are confirmed on the blockchain, typically within 30–60 minutes depending on network activity and fees. |
| Crypto: ETH, USDC, PAXG | 12 confirmations | ETH & ERC-20 deposits appear once they are confirmed on the blockchain, typically within 5–15 minutes depending on network activity and fees. |
Crypto: SOL | 32 slots | SOL deposits appear once they've been confirmed on chain, typically within 1-5 minutes depending on network activity and fees. |
GalaxyOne does not support Binance Smart Chain (BEP-20) transfers. Any assets sent via BEP-20 will be unrecoverable and lost. Please ensure you are sending only supported assets using compatible networks.
Withdrawals (GalaxyOne → Client)
| Type | Timing | Additional Information |
|---|---|---|
| USD via ACH | Same business day | ACH withdrawals are processed the same business day if submitted before 4:00 PM ET. Withdrawals submitted after 4:00 PM ET are processed the next business day. Funds generally arrive in your receiving bank account within 1–2 business days after processing. |
| Crypto: BTC | 3 confirmations | BTC withdrawals are processed nearly immediately. |
| Crypto: ETH, USDC, PAXG | 12 confirmations | ERC-20 withdrawals are processed as smart contracts. Ensure your destination wallet supports smart contract deposits to avoid delays or loss of funds. |
Crypto: SOL | 32 slots | SOL deposits appear once they've been confirmed on chain, typically within 1-5 minutes depending on network activity and fees. |