How can I contact support?
We’re here when you need us. You can reach our Client Services team in the following ways:
- Live Chat: Available directly in your GalaxyOne app
- Email: support@galaxy.app
- Phone: (855) 955-1012
Our Client Services team is available to assist you during the following hours:
- Monday through Friday
- 9:00 AM – 8:00 PM Eastern Time
We are closed on all US federal holidays. If you contact us outside of business hours, we will respond as quickly as possible on the next business day.